About Us
At Detailed Care we believe the care is in the detail, we have over 20 years experience in care and we are passionate and highly motivated at providing the highest quality of person-centred care to our service users to help promote independence, helping them continue to live a fulfilled and happy life in the comfort of their own home.
We aim to:
- Deliver high-quality person-centred care to all our service users,
- Remain professional but always caring,
- Forward thinking and innovative
We will:
- Raise standards within the sector
- Provide equal opportunities and be an employer of inclusion
- Promote dignity and respect, and fair rewards.
- Aim for financial viability
- Have measurable quality outcomes
- Have a culture that embeds our values and behaviours to aim high, with our service users and staff.
- Be agile and resilient whatever obstacles we may face
Values
- Courageous: always doing the right thing,
- Connected: Creating positive relationships
- Compassionate: Showing sympathy and concern to others
- Collaborative: Working in partnership with others
- Heart: Showing dedication, humanity, and passion in everything we do
Detailed care is a company that ensures it is:
- SAFE: Making sure service users and staff are always safe
- CARING, we provide a committed service that is caring of everyone
- EFFECTIVE, continuously reviewing our policies and the service we are providing
- RESPONSIVE: We are proactive and actively listening to our service users and staff and taking both negative and positive criticism to continue to improve our service
- Well-Led: ensure we have the right procedures and processes in place to continuously monitor our service and systems. Ensuring high-quality service is always provided. Staff are completing all training in a timely manner and that all staff are up to date with training and have correct and up to date qualifications to perform their job role effectively.